Refund policy

Effective Date: January 14, 2025
At EasyBusyStore, we want you to be fully satisfied with your purchase. Please review our return and refund policy below:

1. Return Eligibility

• Items must be unused and in their original packaging to qualify for a return.
• Personalized products cannot be returned unless they arrive damaged.

2. Time Frame

You may request a return within 30 days of receiving your order.

3. Refund Process

• Refunds will be issued to the original payment method by default. Store credit is also available upon request.
• The buyer is responsible for return shipping costs.

4. Damaged or Defective Items

• If your item arrives damaged, please contact us immediately via email and provide photos or videos of the issue.
• We will assess the damage and offer solutions, which may include repair instructions, a partial refund, or a full refund.

5. Contact Information

To initiate a return or refund, please contact us at info@easybusystore.com