Shipping policy

Effective Date: January 14, 2025
We aim to provide reliable and efficient shipping for all our customers. Please read our shipping policy carefully:

1. Regions We Ship To

Fast delivery to customers' doors in over 100 countries at exclusive rates. 

2. Shipping Rates

• Free shipping: Available to the USA (except islands, military bases, and remote regions), Canada, and Europe.
• Additional charges: May apply for customers in New Zealand, Australia, and island nations.

3. Processing Time

Orders are processed within 1-3 business days before dispatch.

4. Estimated Delivery Times

• Standard Delivery (Free): 1-3 weeks.
• Expedited Shipping: 3-11 days (additional costs apply based on the carrier).

5. Tracking

Customers will receive tracking information via email after their order is dispatched.

6. Carriers

We work with reliable carriers, including:

• UPS
• FedEx
• USPS

7. Lost or Delayed Shipments

If your shipment is lost or delayed, we will open an investigation. If the issue is not resolved, a full refund will be provided.

8. Customs and Duties

Buyers are responsible for any customs fees or duties incurred during international shipping.